Hardware Services

Keep your business productive with proactive IT consulting that helps you grow in efficiently and effectively.

Lack of monitoring can compromise important data and hamper your company’s productivity. With that in mind, the Network Operation Center (NOC) tracks your environment in real time, 24 hours a day.

This allows us to visualize the situation of each device and service, such as servers, routers, gateways, firewall, switch and UPS, among others. With the tools offered by Globaltek, it is possible to prevent occurrences quickly and efficiently, as well as to detect and correct possible problems in the software or hardware devices.

Monitoring the environment can be proactive when, through capacity management, we analyze trends and propose solutions – or reactive – when identifying alarm in IT assets. The service is also responsible for resolving incidents in Data Center and infrastructure environments.

What we do:

  •  Track, record and forward alerts in the environment to the client and to the solver groups, tracking the process until resolution
  •  Control, analyze and manage the environment to ensure the best performance and use
  • Purchasing
  • Leasing
  • Rental
  • On-premise
  • In data centers
  • Colocation
  • Selection
  • Deployment
  • Maintenance
  • Servers
  • Data storage systems
  • Racks and chasis
  • Printers, scanners
  • Copy machines, MFDs
  • Consumables
  • Sensors and actuators
  • Controllers
  • Gateway
  • Uninterrupted power supply
  • HVAC systems
  • Data transfer networks
  • Modular solutions
  • Engineering equipment
  • Mobile devices
  • Thin and zero clients
End User Computing
  • Imaging Service
  • Warehouse
  • Kitting Service
  • Video cameras
  • Storage systems
  • Network equipment
  • Routers
  • Switches
  • Wireless equipment
  • Videoconferencing solutions

The right solution for your IT problems. Find out how we can help.